Restaurant Ops
Bring orders, seating, Customer Menus, kitchen preparation, and daily review together in one restaurant workspace.
Independent subscription · Standard POS is not required
Restaurant Ops User Manual
Product
One Restaurant Workspace
Orders, seating, kitchen, menus, and daily review.
Access
Independent Subscription
Standard POS is not required. Restaurant records stay separate.
Service
From Guest to Kitchen
Staff orders and customer requests meet in one service flow.
Devices
Phone and Tablet
Staff workspaces, dedicated Kitchen displays, and Customer Menus.
A Service from Open to Close
Prepare for the day, look after each order, and keep the details connected through kitchen, service, payment, and review.
Set up menus, Promo Packs, recipes, stock, seating, and kitchen routing.
Take an order in POS or Seating, or review a guest’s Customer Menu request.
Send items to their kitchen stations and follow New, Preparing, and Ready work.
Seat bookings, serve ready items, and follow the order through service closure.
Record payment and provide a receipt. Record waste and delivery settlement when needed.
Check sales and operational reports, resolve outstanding work, and review Daily Close.
Restaurant POS and Open Orders
From a quick counter order to a seated party, give staff one place to build the order and a clear way to return to saved work.
Take the Order
Menu browsing, item choices, and Current Order stay together.
Continue Service
Find the right saved order and pick up from its current status.
Kitchen and Service
Keep sent items visible at the right stations, track preparation, and let Service know what is ready for the guest.
Seating and Reservations
Arrange tables and counters, see occupied seating, and manage an order from the tablet Seating workspace. Keep reservations and table turnover connected to service.
Customer Menus
Give guests a dedicated tablet to explore your menu, configure items, and review their selections. Staff review each request before it becomes restaurant work.
Set Up Customer MenusA customer tablet assigned to a table, with requests carrying that table’s context.
A tablet assigned to a Server, supporting separate guest requests and staff-reviewed order details.
Give guests a visual starting point for exploring your restaurant’s menu.
Select the photo for a larger view.
Let guests browse photos, descriptions, prices, and meal packages before choosing an item.
Select the photo for a larger view.
01
Choose available items, options, and fixed Promo Packs.
02
Check selections and quantities before sending to staff.
03
Confirm the request, order context, and current availability.
04
Accept in POS or accept and send eligible work to Kitchen.
Menu, Recipes, and Stock
Bring everyday dishes, packaged items, and fixed-price meal packages into a menu that connects to preparation and stock.
Organize menu sections, photos, variations, modifiers, and item highlights.
Help staff find and configure the right item.
Publish fixed combinations of items at one price.
Add a complete meal package while retaining each component’s preparation and stock details.
Connect prepared items to ingredient quantities and estimated costs.
Completed recipe sales consume their ingredients; direct-stock sales deduct the sold item.
Control order availability and record actual ingredient or item losses.
Keep unavailable choices out of orders and stock losses traceable.
Maintain item profiles and review guests’ order-specific allergen requests.
Give staff a documented review process before preparation.
Run manager-approved checks and record exceptions and corrective actions.
Keep the restaurant’s reviewed procedures and follow-up records together.
Payments and Receipts
Review the amount due, record payment details, and provide a receipt. Find the completed sale again in Transactions & Receipts.
BizAssist records payments; it does not process or move provider funds. Checkout requires an internet connection.
Take Payment and Give a ReceiptA paid party may still be dining. Finish preparation and serving, then close service when the guests are done and the order’s checks pass.
Close Service and Release Seating →Record delivery progress and review deductions, expected payouts, and received amounts. Keep settlement differences separate from completed sale totals.
Review Delivery Settlement →Daily Close
Use the Admin Dashboard to find work that needs attention. Review the day’s sales, recorded payments, actual cash, and exceptions before locking a Daily Close snapshot.
Review unpaid orders, active kitchen work, open service, payment sessions, and cash controls.
Review recorded payments, expected cash, the actual count, and any differences.
Save a draft for review, then let an authorized manager lock the close snapshot.
Sales, Finance, and Operational Review
Review restaurant sales and recorded collections, explore menu performance and estimated food costs, and trace operational changes through audit history.
Review gross and net sales, sales count, average sale, and period trends.
Follow recorded collections, refunds, taxes, and the figures behind your daily review.
Illustrative restaurant screens. Figures shown are examples.
Use Sales, Finance, and ReportsPhone, Tablet, and Dedicated Displays
Use focused phone screens or a wider tablet workspace. Dedicate devices to kitchen preparation and guest menus, with access controlled by your restaurant’s settings and staff roles.
Allowances are per licensed Restaurant Store, with separate pools and 4 additional Customer Display slots. Kitchen-only devices cannot act as extra POS Stations.
Choose Device Modes and Review LimitsRestaurant Ops Plans
Review Monthly and Yearly options on the Plans page. Restaurant Ops is purchased independently, with no Standard POS prerequisite.
FAQ
Restaurant Ops brings ordering, seating, Customer Menus, kitchen preparation, food operations, and daily review together for restaurants, cafés, and food-service teams.
No. Restaurant Ops is an independent subscription with its own restaurant workspace and records. Standard POS is not required. Restaurant POS is the ordering screen within Restaurant Ops, not a third subscription.
Guests can browse, configure items, review Your Order, and send a request to staff when customer requests are enabled. Staff review and accept the request into an order; the guest tablet does not take payment or send work directly to Kitchen.
A Table Menu is assigned to eligible table seating. A Server Menu stays assigned to one eligible Server and supports separate guest requests. Staff add each order’s own customer, guest count, and optional table details during review.
Yes. Floor Layout supports tables, counter shapes, individual counter seats, and separate Default and Custom layouts by dining area. Save valid placement before starting seating-based service.
No. Payment, preparation, and service completion are tracked separately. A paid dine-in party can remain seated. Close Service releases its seating after the party is finished and the remaining checks pass.
A Promo Pack keeps its components connected to their own preparation and stock paths. Completed recipe sales use ingredient quantities; direct-stock sales deduct the sold item. Sending or preparing kitchen work does not itself deduct stock.
BizAssist records payment details and receipts. It does not authorize or move money through a payment provider. Printing uses the system print dialog; a sales receipt is not an official fiscal receipt or certification.
One licensed Restaurant Store has 10 Staff/POS slots plus 4 additional Kitchen-only slots. Up to 4 staff devices can hold POS Stations. Separate customer-facing pools provide 20 Table Menus, 4 Server Menus, and 4 Customer Displays.
Saved information may remain visible, but orders, customer requests, kitchen changes, payments, and other Restaurant writes need an internet connection. Refresh the original record after an interruption before retrying.
The app records delivery progress and settlement details. It does not claim a direct delivery-platform connection, live driver tracking, or automatic payout feeds.
An authorized manager locks a reviewed snapshot of the day’s sales, recorded payments, cash count, and exceptions. It does not edit completed sales, close service, or prevent all later activity for that business date.
The Plans page shows Restaurant Ops subscription options. The Restaurant Ops User Manual provides setup, daily service, food operations, device, and troubleshooting instructions. Actions in the app follow your role and restaurant settings.
Your Restaurant, Connected
Explore the plan, then use the User Manual to prepare your team for everyday restaurant work.